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  Do not rely on prepaid funerals with Culley's. My deceased mother had a prepaid plan, but Culley's could not obtain the urn she picked. Another urn was picked but its cost was about $200 less. Culley's would not apply the $200 to any of the other out of pocket funeral costs and the would not issue a refund either. So Culley's gets to keep the $200. In my opinion, this is nothing short of stealing. My family and friends will be advised of my family's treatment by Culley's and we will NEVER utilize their services again.

  Added November 24, 2021 by Paul Vause
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  So this is "Dignity" service. This is the fourth time these folks stuck square styrofoam into a round hole. This has been complained about in person in the past, multiple times. Management says, "It won't happen again." That was two times ago. Last time she said, "I will personally take care of it." I think she thought I was bluffing. We paid for quality, professional service, we got lo- sided, square styrofoam. The world will see this photo every time they search for Culley's at Meadowood if I can manage it. We don't want apologies, we want correct behavior!

  Added June 16, 2017 by Martin Boone
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  Cant get dates correct , now my grandparents marker is missing !!!!

  Added April 08, 2017 by Susan Blowers
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  Funeral Director John was terrible. He was unwilling to help and lied to us telling us he had called us back. We contacted the funeral home on 5 occassions regarding additional fees we were charged after the burial. Long story short - They charge questionable fees after you have paid the itemized invoice, John doesn't appear care about us or our family, they got a collections agency to call us when we already paid the initial amount and the questionable fees which they charged us later.
  We contacted everyone at the funeral home over a 4 week period to see what the fee's were for and why we were being charged them. Finally we paid the fee's and after they deposited our check, they turned us over to collections. We tried repeatedly to get the account out of collections because we had paid the full amount and yet John didn't care and said we must pay the "questionable fee" a second time?
  For us, they made money by charging us after the burial and attempting to get us to pay the fee multiple times.
  
  Buyer Beware, you have been warned.

  Added February 05, 2017 by A Google User
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  If you deal with this funeral home, either you or those left behind you will be sorry. The plans are so complex that no one will be able to determine what you have paid for or what they can collect from your family after your death. They are cold and calculating and show no sympathy for your feelings or respect for your dignity. They promise and never deliver. You can never change a plan, you must sell the products or services you have bought on the open market (Craig's List?) and buy a whole new plan. If you have never tried to sell funeral products or services, it isn't easy! They are arrogant, unprofessional and not worthy of your trust.

  Added October 27, 2016 by Robert Daniels